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Why You Should Avoid Preinstalled Antivirus Software from Retailers

Purchasing a new PC is an exciting experience, but one decision you may want to reconsider is whether to keep the preinstalled antivirus software that often comes with it. Retailers like Harvey Norman and JB Hi-Fi frequently bundle their PCs with antivirus solutions, including popular names like Norton, Trend Micro, and McAfee. However, our 25 years of experience in the tech industry have shown us that these preinstalled options might not be in your best interest. In this article, we’ll explore the reasons why you should think twice before relying on these preinstalled antivirus programs and suggest alternatives that can provide better protection for your computer.

  1. Limited Choice: One of the main drawbacks of preinstalled antivirus software from retailers is the lack of choice. These retailers often push a handful of brands, such as Norton, Trend Micro, and McAfee, which may not necessarily be the most effective or cost-efficient options for your needs. This limited selection can prevent you from exploring other reputable antivirus programs that might better suit your requirements.
  2. Profit-Driven Recommendations: It’s important to understand that retailers have a financial interest in promoting certain antivirus products. The brands they push typically have partnerships or agreements in place that allow retailers to profit from each sale. This financial incentive can lead to biased recommendations that prioritize profit margins over your computer’s security.
  3. Deceptive Practices: Unfortunately, some retailers engage in deceptive practices when selling preinstalled antivirus software. They may use scare tactics to convince customers that they need additional layers of protection, upselling unnecessary subscriptions and add-ons. As a result, many users end up with multiple expensive subscriptions, only to find that they’re still susceptible to viruses.
  4. Specialized Removal Tools: Another significant concern with antivirus programs like Norton, McAfee, and Trend Micro is that they often require specialized removal tools to uninstall completely. This is a red flag in itself. The fact that these programs don’t uninstall easily through conventional methods can be frustrating and time-consuming for users. It raises questions about the user-friendliness and transparency of these products.
  5. Better Alternatives: There are several antivirus brands that offer excellent protection but are often ignored by retailers because they don’t yield the same profit margins. Brands like Avast, AVG, Malwarebytes, and Bitdefender consistently rank highly in independent tests for detecting and eliminating malware. These options are typically more cost-effective and provide comprehensive protection without the need for multiple subscriptions.
  6. Bitdefender Basic Protection with Added Features: For those looking for a robust antivirus solution, Boss IT offers Bitdefender Basic Protection starting at just $59-$79 per user per year, depending on the level of security you need, such as VPN capabilities. Bitdefender not only provides top-notch antivirus protection but also offers additional features like phone tracking, remote locking, remote data wiping, and even the ability to capture photos of potential thieves. This comprehensive package ensures not only your computer’s security but also the safety of your mobile devices and personal data.

Ultimately, the decision is yours. Whether you prefer Norton or any other antivirus program, we respect your choice. However, we believe it’s crucial to provide you with the information and advice needed to make an informed decision that prioritizes your digital security and financial well-being. Retailers may prioritize profits, but your security should always come first. By considering the alternatives and evaluating your options, you can ensure that your computer remains protected without unnecessary expenses or risks. Of course, we’re here to guide you if you are unsure.

Even our IT professionals acknowledge that relying solely on Windows Defender for virus protection may not be suitable for those who aren’t tech-savvy. It’s a risk we wouldn’t recommend. In our office and workshop, we install Bitdefender on all our PCs, not only to clean and disinfect other systems but also to ensure our own protection. Despite our expertise in virus prevention, we maintain Bitdefender subscriptions for added peace of mind.

Boss IT Solutions – Fixing a Ricoh That Spawns HTML Pages

https://youtu.be/Gche4QZVLJc

Meet Boss IT Solutions, your go-to experts for unravelling tech mysteries, including fixing a Ricoh printer spawning HTML pages. We’re here to tackle the evolving challenges of the IT landscape with precision and expertise.

Testimonial – Paul Chapman

I have known Jamie Boss for the last 2 years, I am a retired stock and station agent, been retired for 25 years, I utilize Jamie’s services to keep my desktop updated and virus free and running well.

I have no hesitation in recommending Jamie’s computer Expertise.

Paul Chapman
Retired Stock & Station Agent
BATHURST

 

Unraveling the Mysteries of Black Hole Firewalls

Black holes have always captured our imagination. These cosmic giants, formed from the remnants of massive stars, are known for their intense gravitational pull, which even light cannot escape. We revisit an old theory – the black hole firewall.

Black holes form when massive stars burn out their nuclear fuel and collapse under the relentless force of gravity. They create a region in space known as the event horizon, which is a one-way boundary where anything can enter, but nothing can escape. This concept is grounded in Albert Einstein’s theory of general relativity.

The Information Paradox

The event horizon, however, poses a problem known as the “information paradox.” According to quantum mechanics, information cannot be lost, yet objects entering a black hole seem to vanish without a trace.

Enter the Firewall Hypothesis

Physicist Joseph Polchinski proposed a solution in 2012: the black hole firewall. According to this idea, at the event horizon, a searing wall of high-energy particles and radiation exists, akin to a blazing firewall. It would obliterate any information trying to cross the event horizon, reconciling quantum mechanics with general relativity.

Closing Thoughts

While the concept of black hole firewalls is still largely theoretical today, it’s exciting to imagine the potential they may hold for humanity’s future exploration and understanding of the cosmos. As science continues to push boundaries and gather new knowledge, we remain open to the ever-expanding mysteries of the universe.

(Our understanding of the universe is based on established models, but scientific knowledge remains open to evolution with new data, provided it remains untainted. So, we assure you open-mindedness, whether the Earth is flat, a globe, or even a banana).

Imagine if we had all started on Dvorak. How much more efficient and productive could our typing be?

The Qwerty layout has been the trusted companion of typists for over a century. Designed to prevent typewriter jams in the 19th century, it’s a classic. However, in today’s digital age, one can’t help but wonder: How much faster could we work if we had started on the Dvorak Simplified Keyboard from the beginning?

Qwerty was crafted to prevent typewriter jams, but its design might not be the fastest or most efficient for modern typing. The Dvorak Simplified Keyboard, created in the 1930s, made typing faster, more comfortable, and less fatiguing.

Want a Dvorak Keyboard to Try out? A Qwerty to Dvorak USB converter? Get in touch.

 

Did Y2K Push the World Toward Windows?

As we revisit the Y2K bug scare, we find it was more than just a millennium panic. It played a significant role in the rise of Windows operating systems.

The Y2K bug, or Millennium Bug, was an alleged computer glitch caused by date programming in older systems. It raised concerns that computers would misinterpret the year when transitioning from December 31, 1999, to January 1, 2000, potentially leading to chaos.

Governments and organizations globally invested billions to supposedly fix and update computer code, ensuring systems could handle the new millennium. These preparations included software fixes and contingency planning.

As midnight struck on January 1, 2000, the anticipated disasters did not occur. However, the legacy of Y2K persisted in unexpected ways.

One outcome of Y2K preparations was the widespread adoption of Windows operating systems. How Convenient. At this time, I was punching away in Visual C# on my Windows 98 Packard Bell, I knew something wasn’t quite right. In my opinion, the Y2K scare accelerated the global shift toward Windows.

In the end, there were very few problems. For instance, a nuclear energy facility in Ishikawa, Japan, had some of its radiation equipment fail, but backup facilities ensured there was no threat to the public.
While Y2K didn’t lead to global disasters, it did prompt significant technology upgrades.

Windows emerged as a dominant player, thanks in part to its advantages during this transitional period.

Have you personally experienced or heard of any interesting stories related to Y2K. Share your anecdotes or insights in the comments below!

Do you Forget your Passwords?

We’ve all been there: you receive an email with a link to create a new password, only to be told it’s “too weak” or that you “can’t use an old password.” Sometimes followed by Captcha hell. It’s an infuriatingly common struggle.

You might be tempted to rely on your friendly neighbourhood IT guru, jot down passwords in a text document on your desktop, or even tuck them away in a physical notebook. However, these come with a substantial security risk. They can be easily pilfered or accessed by unauthorized individuals, unless you’re keeping them in a secure vault.

So, whether you choose to entrust your memory, your IT Guy’s memory, password manager, or entertain the outlandish notion of getting microchipped (though we don’t exactly endorse that), the key is to remember passwords securely by using a dependable vendor like BitDefender Password Manager or a similar trusted solution, or even your Browsers inbuilt password manager, but be wary, using multiple password managers only spreads the risk.

What about NOW, I need Access NOW!

Boss IT Solutions, excels at resolving password-related headaches, effortlessly resetting multiple passwords when the need arises, and documenting it for the customer. With a remarkable 25 years of experience under their belt, they’ve seen it all, even customers from as far as Sydney seeking help in recalling their passwords from a bygone era as far back as like 2000.

Our Top Recommendation: BitDefender Password Manager

When it comes to finding a dependable solution, our choice is clear – Our Security Partner – BitDefender and their Password Manager, included as part of a security solution, works! It offers a comprehensive security suite as well as a user-friendly way to manage your passwords. Consider using a trustworthy, open-source browser like Firefox/Mullvad for added security, or contact us if you want comprehensive security solutions.

Has a Faulty SSD Put Your POS System at Risk? We Can Fix That + Common POS Issues

At BOSS IT SOLUTIONS, we are committed to delivering top-notch IT services to keep your business running smoothly. In a recent project, we encountered a pressing issue with a Point of Sale (POS) system—a malfunctioning SSD hard disk. Our skilled technicians swiftly addressed the problem by replacing the faulty SSD, Re-Imaging the Unit.

Common Issues Faced by IT Technicians When Working on POS Units

Working with Point of Sale (POS) units presents a unique set of challenges for IT technicians. Here’s a quick rundown of the common issues they encounter:

Hardware Failures: Components like SSDs, printers, scanners, and touchscreens can fail, requiring quick diagnosis and replacement to minimize downtime.

Software Glitches: Complex POS software may encounter glitches that disrupt operations. Technicians need to troubleshoot and resolve these issues promptly.

Connectivity Problems: Reliable internet connectivity is essential for real-time transactions. Techs must tackle network issues and ensure seamless communication between devices.

Data Security Concerns: POS systems handle sensitive customer data. IT techs must implement robust security measures to protect against potential breaches.

Compatibility Challenges: Integrating POS systems with other software or upgrading them can lead to compatibility issues. Techs need to ensure smooth compatibility.

Power and Electrical Issues: Power outages or fluctuations can damage POS hardware. Installing surge protectors and backup power solutions is crucial to prevent damage.

User Training: Proper training is often necessary for staff members using the POS system to ensure efficient and error-free operation.

Regular Maintenance: Preventive maintenance is key to avoiding unexpected downtime. Techs should schedule regular check-ups, update software, and replace worn-out parts proactively.

Customization: Businesses often require customized features in their POS systems. IT techs must tailor software and hardware to meet specific business needs.

Vendor Support: Coordinating with POS system vendors for technical support and warranty services can be challenging. Techs may need to navigate these relationships to resolve issues efficiently.

In conclusion, Point of Sale systems are vital for modern businesses but come with their share of challenges. With any of these issues, BOSS IT is just a call away to provide prompt and expert assistance.

Your business’s IT needs are our priority, and we’re here to ensure your Point of Sale (POS) systems run smoothly. Contact us for reliable support and solutions! #BOSSITsolutions #POS #POSIssues

TESTIMONIAL – Bathurst Quarries

I have engaged Boss IT to provide updated business operating systems and to resolve ongoing IT issues.  I am happy to provide a recommendation for BOSS IT Solutions, as I have found them to be extremely well-informed and skilled in their services.  I have appreciated their patience in finding the best solution that suits our business and going out of their way to ensure the system runs efficiently and reliably. I have no hesitation in recommending this business to provide a variety of IT solutions.

Kind Regards,

Mary-Rose Townsend

Managing Director

BATHURST QUARRIES

02 63310321

info@bathurstquarries.com.au

TESTIMONIAL – Tony M

Boss IT Solutions truly impressed me. The technician was not only super friendly but also incredibly skilled. They took my computer and performed magic – dual booting it with Linux and Windows. Now, my PC runs like a dream, no more overheating, and I’ve got the convenience of two operating systems. I challenge anyone to find an IT guy who would go to such lengths to make a customer happy. Thank you, Boss IT, for your outstanding service

Tony M